1
Project Development & Research Design Experienced staff members and modern facilities allow all aspects of the survey process questionnaire design, pre-testing, sampling, interviewing and data analysis to be performed on-site. [back to top] Sampling and Methodology CSRA maintains in-house sampling capabilities, including fully licensedRandom Digit Dial (RDD) sampling databases and software. CSRA also licenses specialized databases for media and other special population surveys, and maintains strong relationships with respected sampling firms for special projects. The Center has done innovative research in the area of special populations. Well-publicized work includes studies of Members of Congress, journalists, owners of small businesses, parents, teen-agers, millionaires, college seniors, and university faculty. [back to top] Telephone Surveys Much of the Center's public opinion research is conducted using telephone interviewing. CSRA requires interviewers to participate in an extensive and on-going training program. A Computer Assisted Telephone Interviewing (CATI) system is utilized. The CATI system permits interviewers to enter data directly into a computer file, which reduces the amount of human error in the survey process. [back to top] Internet Surveys CSRA uses new technologies to conduct Web and e-mail surveys, following the same rigorous research methods of project management, sample design, and analysis as more traditional research. [back to top] Mail Surveys Surveys conducted through the mail are designed to maximize response rates through initial contact letters and follow-up telephone reminder calls. Mail surveys can also be done in conjunction with telephone surveys. [back to top] In-Person Interviewing CSRA has conducted in-person interviews utilizing a variety of data collection methods. These methods include intercept interviews, using both interviewer-administered and self-administered questionnaires, as well as in-depth personal interviews that are more qualitative in nature. [back to top] Focus Groups In addition to in-depth personal interviews, CSRA also conducts qualitative focus group research. Focus groups present another means of problem identification, planning, implementation, and assessment. CSRA provides clients with a complete package of planning, recruiting participants, moderating, analysis, and reporting. [back to top] Omnibus Polls Various towns in Connecticut Individuals and organizations can place up to ten questions on a state or national omnibus poll sponsored by CSRA for a set fee. [back to top] The Roper Center Archives CSRA uses the archived survey holdings of the Roper Center. The Roper Center houses the oldest and largest survey library of its kind in the world. [back to top] [about CSRA] [areas of expertise] [services] [faculty/staff] [why CSRA should work for you] [contact]